Service design (Chinese language edition)

• Author(s): Office of Government Commerce,
• Publisher: The Stationery Office
• Pages: 277
• ISBN_10: 0113312326
  ISBN_13: 9780113312320
  
• Language: zh
• Categories: Business & Economics / General ,

Description:... The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.