The New Public Service

Serving, Not Steering

• Author(s): Janet V Denhardt, Robert B. Denhardt,
• Publisher: Routledge
• Pages: 242
• ISBN_10: 1317455606
  ISBN_13: 9781317455608
  
• Language: en
• Categories: Architecture / Urban & Land Use Planning , Political Science / General , Political Science / Public Affairs & Administration , Political Science / Public Policy / General , Political Science / American Government / General ,

Description:... As in earlier editions, the book is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn't simple; (6) serve, rather than steer; (7) value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it.