Description:... Well-designed services play a vital role in realizing a sound service strategy. Effective design contributes towards the delivery of quality services that meet or exceed customer expectations. This book shows you how to create valuable IT service assets for your organization, but within business constraints, such as time and money. It provides a framework for service design that considers the customer requirements, both now and in the future, while keeping the business view firmly in sight.
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* نتیجه بررسی از طریق ایمیل ارسال خواهد شد
شماره کارت : 6104337650971516 شماره حساب : 8228146163 شناسه شبا (انتقال پایا) : IR410120020000008228146163 بانک ملت به نام مهدی تاج دینی