Transforming Health Care

Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

• Author(s): Charles Kenney,
• Publisher: CRC Press
• Pages: 248
• ISBN_10: 1439887217
  ISBN_13: 9781439887219
  
• Language: en
• Categories: Business & Economics / General , Business & Economics / Quality Control , Business & Economics / Industries / Manufacturing , Medical / Administration , Business & Economics / Economics / General , Business & Economics / Production & Operations Management , Business & Economics / Total Quality Management , Business & Economics / Government & Business , Medical / Health Care Delivery , Technology & Engineering / Environmental / General , Technology & Engineering / Engineering (General) , Technology & Engineering / Manufacturing ,

Description:... For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe