Process Management

a guide for the design of business processes : with 83 figures and 34 tables

• Author(s): Jörg Becker, Martin Kugeler, Michael Rosemann,
• Publisher: Springer Science & Business Media
• Pages: 337
• ISBN_10: 3540434992
  ISBN_13: 9783540434993
  
• Language: en
• Categories: Business & Economics / Management , Business & Economics / Industrial Management , Business & Economics / Information Management , Business & Economics / Production & Operations Management , Computers / Information Technology , Computers / Management Information Systems , Technology & Engineering / Industrial Engineering , Technology & Engineering / Manufacturing ,

Description:... Process Management is a compendium for modern design of process-oriented companies. A hands-on approach introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state of the art of organization theory and information management. This is done by following individual stages of a process model which has already successfully proved in practice. The progress of the project is described by a continuous case study which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.