Continuous Quality Improvement in Health Care

Theory, Implementations, and Applications

• Author(s): Curtis P. McLaughlin, Arnold D. Kaluzny,
• Publisher: Jones & Bartlett Learning
• Pages: 678
• ISBN_10: 0763727121
  ISBN_13: 9780763727123
  
• Language: en
• Categories: Education / Teaching / General , Health & Fitness / General , Medical / Administration , Medical / Allied Health Services / General , Medical / Health Care Delivery , Medical / Public Health ,

Description:... Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.