Managing Quality

• Author(s): Barrie G. Dale, Ton van der Wiele, Jos van Iwaarden,
• Publisher: John Wiley & Sons
• Pages: 640
• ISBN_10: 1405142790
  ISBN_13: 9781405142793
  
• Language: en
• Categories: Business & Economics / Quality Control ,

Description:... Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.

• This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field
  
• Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management
  
• Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems
  
• Material has been re-ordered and changes to terminology have been made to bring the book completely up to date
  
• Provides a popular resource for students, academics, and business practitioners alike