TQM in Action:A Practical Approach to Continuous Performance Improvement

• Author(s): John Pike, Richard Barnes,
• Publisher: Springer Netherlands
• Pages: 273
• ISBN_10: 041248790X
  ISBN_13: 9780412487903
  
• Language: en
• Categories: Business & Economics / Quality Control , Business & Economics / Total Quality Management , Juvenile Nonfiction / Science & Nature / General , Science / General , Social Science / General ,

Description:... The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.