Computer Telephony Encyclopedia

• Author(s): Richard Grigonis,
• Publisher: CRC Press
• Pages: 800
• ISBN_10: 1482280655
  ISBN_13: 9781482280654
  
• Language: en
• Categories: Computers / Information Technology , Technology & Engineering / Telecommunications ,

Description:... If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrep