ITIL® V3 - A Pocket Guide

• Author(s): Jan van Bon,
• Publisher: Van Haren
• Pages: 148
• ISBN_10: 9087539991
  ISBN_13: 9789087539993
  
• Language: en
• Categories: Architecture / Project Management , Architecture / Codes & Standards , Business & Economics / General , Business & Economics / Development / Business Development , Business & Economics / Finance / General , Business & Economics / Management , Business & Economics / Sales & Selling / General , Business & Economics / Training , Business & Economics / Project Management , Business & Economics / Outsourcing , Business & Economics / Corporate Governance , Computers / Information Technology , Computers / Programming / General , Computers / Software Development & Engineering / General , Education / General , Education / Schools / Levels / Higher , Education / Reference , Education / Statistics , Education / Teaching / General , Education / Teaching / Subjects / Science & Technology , Education / Organizations & Institutions , Education / Teacher Training & Certification , Education / Vocational & Technical , Education / Standards (incl. Common Core) , Reference / General , Technology & Engineering / Project Management ,

Description:... Note: This pocket book is available in several languages: English, German, French.

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the lifecycle approach?