Quality Planning and Analysis

From Product Development Through Use

• Author(s): Frank M. Gryna,
• Publisher: McGraw-Hill
• Pages: 730
• ISBN_10: 0070393680
  ISBN_13: 9780070393684
  
• Language: en
• Categories: Business & Economics / Operations Research , Business & Economics / Quality Control , Technology & Engineering / Engineering (General) , Technology & Engineering / Industrial Engineering , Technology & Engineering / Quality Control ,

Description:... This text provides readable and not overly-technical treatment of quality planning and analysis. The book is one of the resources for learning about quality control principles and techniques. This updated edition includes issues such as electronic commerce, outsourcing, balanced scorecard, quality function deployment, project management, learning organization and supply chain management. The balanced approach emphasizes managerial, behavioural, statistical, and technological concepts for quality.