Feel frustrated when opening a software trace with millions of messages from hundreds of software components, threads and processes? Go beyond simple CPU and disk hog monitoring or searching for errors in a text and learn how to efficiently and effectively analyze software traces and logs from complex software environments. Covered popular software logs and trace formats from Microsoft and Citrix products and tools including Event Tracing for Windows (ETW) and Citrix Common Diagnostics Format (CDF). This course teaches using pioneering and innovative pattern-driven and pattern-based analysis of abnormal software behavior incidents developed by Software Diagnostics Institute.