NRA Websites
Benchmarking National Telecom Regulatory Authority Websites
Description:... Information and communication are necessary to ensure that national telecom regulatory authorities can perform their responsibilities efficiently and effectively. Consumers need to know their rights and the channels available for them to seek redress. If information about the sector is available in a meaningful form it be used to evaluate performance and highlight areas in need of improvement. Transparent information and communication practices are an indicator of a credibile regulator and attract investment in the sector. A key communication channels available to a national telecom regulatory association is its website and this book is the first near-global effort to establish benchmarking indicators to evaluate the websites of national regulatory agencies. It discusses the state of regulatory authority websites in Africa, Asia, the Caribbean, Latin America and North America and provides a one page snapshot of the websites of the websites of 93 telecom regulatory authorities.
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