Guidebook for Attracting Paratransit Patrons to Fixed-route Services

• Author(s): John N. Balog, National Research Council (U.S.). Transportation Research Board,
• Publisher: Transportation Research Board
• Pages: 370
• ISBN_10: 0309060680
  ISBN_13: 9780309060684
  
• Language: en
• Categories: Social Science / People with Disabilities , Transportation / Public Transportation ,

Description:... Paratransit services are more expensive to provide on a per-trip basis than fixed-route transit, so operating efficiencies could be achieved by attracting some paratransit riders to fixed route. The Guidebook identifies the characteristics and preferences of four distinct market segments: people with disabilities who use fixed-route transit; people with disabilities who use paratransit; others who currently use paratransit; and people with disabilities who normally do not use transit. The Guidebook also provides step-by-step procedures for estimating demand, locating bus stops, training drivers, providing travel training for patrons, marketing services, and evaluating successes.